In the situation where you've been banned from commenting, you must directly contact the publisher who has banned you--unless otherwise directed to contact Spot.IM. The publisher will be able to work with you to lay out the reason(s) behind your ban.
Spot.IM's Trust & Safety team can review your account status on a site if you contact us, however may not be able to reverse your ban. If the site you are experiencing the issue on is listed here, Spot.IM may be able to help you.
Publishers are solely responsible for moderation duties. To learn more about who moderates the conversations, please click here.